{"id":33665,"date":"2024-10-23T08:19:02","date_gmt":"2024-10-23T08:19:02","guid":{"rendered":"https:\/\/outlethome.com\/faqs\/"},"modified":"2024-11-24T11:51:16","modified_gmt":"2024-11-24T11:51:16","slug":"faqs","status":"publish","type":"page","link":"https:\/\/outlethome.com\/en\/faqs\/","title":{"rendered":"FAQ&#8217;s"},"content":{"rendered":"<div class=\"container section-title-container\" ><h2 class=\"section-title section-title-normal\"><b aria-hidden=\"true\"><\/b><span class=\"section-title-main\" >FAQ's<\/span><b aria-hidden=\"true\"><\/b><\/h2><\/div>\n\t<div id=\"text-1431416361\" class=\"text\">\n\t\t\n<p>The most common questions we receive at Outlet Home, if you have any further inquiries please feel free to <strong><a href=\"https:\/\/outlethome.com\/en\/product-category\/beddings\/pillows\/\">contact us<\/a><\/strong>.<\/p>\n\t\t\n<style>\n#text-1431416361 {\n  font-size: 0.75rem;\n}\n@media (min-width:550px) {\n  #text-1431416361 {\n    font-size: 1.25rem;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"accordion\">\n\t<div id=\"accordion-3230353196\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3230353196-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-is-outlet-home&#039;s-return-policy?\" aria-expanded=\"false\" aria-controls=\"accordion-3230353196-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>What is Outlet Home's return policy?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3230353196-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3230353196-label\">\n\t\t\t\n<p>We offer a 7 day return policy for most products. Please make sure the product is in its original condition and packaging. See our <strong><a href=\"https:\/\/outlethome.com\/en\/privacy-policy\/\">return policy<\/a><\/strong>.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1525176724\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1525176724-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-long-does-shipping-take?\" aria-expanded=\"false\" aria-controls=\"accordion-1525176724-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>How long does shipping take?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1525176724-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1525176724-label\">\n\t\t\t\n<p>Shipping typically takes 2-3 business days within the UAE. Delivery times may vary depending on your location.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-706981298\" class=\"accordion-item\">\n\t\t<a id=\"accordion-706981298-label\" class=\"accordion-title plain\" href=\"#accordion-item-do-you-offer-international-shipping?\" aria-expanded=\"false\" aria-controls=\"accordion-706981298-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Do you offer international shipping?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-706981298-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-706981298-label\">\n\t\t\t\n<p>\u062d\u0627\u0644\u064a\u064b\u0627\u060c \u0646\u0642\u062f\u0645 \u062e\u062f\u0645\u0629 \u0627\u0644\u0634\u062d\u0646 \u0641\u064a \u0627\u0644\u0625\u0645\u0627\u0631\u0627\u062a \u0627\u0644\u0639\u0631\u0628\u064a\u0629 \u0627\u0644\u0645\u062a\u062d\u062f\u0629 \u0648\u0633\u0644\u0637\u0646\u0629 \u0639\u0645\u0627\u0646. \u062a\u0641\u0636\u0644 \u0628\u0632\u064a\u0627\u0631\u0629 <span style=\"color: #ed1c24;\"><a style=\"color: #ed1c24;\" href=\"https:\/\/om.outlethome.com\/\">\u0645\u062a\u062c\u0631\u0646\u0627 \u0641\u064a \u0639\u064f\u0645\u0627\u0646<\/a><\/span> \u0644\u0645\u0632\u064a\u062f \u0645\u0646 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a.<\/p>\n<p>Currently, we offer shipping service in UAE and Oman. Please visit <strong><a href=\"https:\/\/om.outlethome.com\/\">our store in Oman<\/a><\/strong> for more information.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3350520100\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3350520100-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-payment-methods-do-you-accept?\" aria-expanded=\"false\" aria-controls=\"accordion-3350520100-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>What payment methods do you accept?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3350520100-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3350520100-label\">\n\t\t\t\n<p>We accept credit\/debit cards, and cash on delivery (COD) for orders within the UAE.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3397515182\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3397515182-label\" class=\"accordion-title plain\" href=\"#accordion-item-can-i-track-my-order?\" aria-expanded=\"false\" aria-controls=\"accordion-3397515182-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Can I track my order?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3397515182-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3397515182-label\">\n\t\t\t\n<p>Yes of course you can track your order, <strong><a href=\"https:\/\/outlethome.com\/en\/contact-us\/\">contact our team<\/a><\/strong> and they will provide you with all updates related to your order<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3631048787\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3631048787-label\" class=\"accordion-title plain\" href=\"#accordion-item-do-you-offer-furniture-installation-services?\" aria-expanded=\"false\" aria-controls=\"accordion-3631048787-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Do you offer furniture installation services?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3631048787-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3631048787-label\">\n\t\t\t\n<p>Yes, we offer furniture assembly services upon request. Additional charges may apply. Please <strong><a href=\"https:\/\/outlethome.com\/en\/contact-us\/\">contact customer service<\/a><\/strong> for more details.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-601296168\" class=\"accordion-item\">\n\t\t<a id=\"accordion-601296168-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-can-i-contact-customer-service?\" aria-expanded=\"false\" aria-controls=\"accordion-601296168-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>How can I contact customer service?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-601296168-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-601296168-label\">\n\t\t\t\n<p>You can contact us via the <strong><a href=\"https:\/\/outlethome.com\/en\/contact-us\/\">Contact Us<\/a><\/strong> page on our website, by email at info@outlethome.com, or by calling our customer service line.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3863886102\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3863886102-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-should-i-do-if-i-receive-a-damaged-product?\" aria-expanded=\"false\" aria-controls=\"accordion-3863886102-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>What should I do if I receive a damaged product?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3863886102-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3863886102-label\">\n\t\t\t\n<p>If your product arrives damaged, please contact our customer service within 48 hours with photos of the damage, we will help you replace it or refund.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-704320404\" class=\"accordion-item\">\n\t\t<a id=\"accordion-704320404-label\" class=\"accordion-title plain\" href=\"#accordion-item-can-i-cancel-my-order-after-placing-it?\" aria-expanded=\"false\" aria-controls=\"accordion-704320404-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Can I cancel my order after placing it?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-704320404-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-704320404-label\">\n\t\t\t\n<p>Yes, you can cancel your order before it has been shipped. Please <strong><a href=\"https:\/\/outlethome.com\/en\/contact-us\/\">contact customer service<\/a><\/strong> for assistance.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-33665","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ&#039;s - Outlet Home<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/outlethome.com\/faqs\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ&#039;s - Outlet Home\" \/>\n<meta property=\"og:url\" content=\"https:\/\/outlethome.com\/faqs\/\" \/>\n<meta property=\"og:site_name\" content=\"Outlet Home\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/outlethome.ae\" \/>\n<meta property=\"article:modified_time\" content=\"2024-11-24T11:51:16+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/outlethome.com\/wp-content\/uploads\/2024\/08\/WhatsApp-Image-2024-08-24-at-9.41.55-AM-1.jpeg\" \/>\n\t<meta property=\"og:image:width\" content=\"1408\" \/>\n\t<meta property=\"og:image:height\" content=\"704\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/outlethome.com\\\/faqs\\\/\",\"url\":\"https:\\\/\\\/outlethome.com\\\/faqs\\\/\",\"name\":\"FAQ's - 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