FAQ

The most frequently asked questions we receive at Outlet Home, If you gave any other inquiries please don’t hesitate to contact us

We offer a 7-day return policy on most items. Please ensure the item is in its original packaging and condition.

Shipping typically takes 2-3 business days within the UAE. Delivery times may vary based on your location.

Currently, we offer shipping in the UAE & Oman. Visit our Store at Oman for more information.

We accept credit/debit cards, and cash on delivery (COD) for orders within the UAE.

Yes of course you can track your order, contact our team and they will provide you with all updates about your order

Yes, we offer assembly services for furniture upon request. Additional charges may apply. Please contact our customer service for more details.

You can reach us through the Contact Us page on our website, by emailing [email protected], or by calling our customer service hotline.

If your item arrives damaged, please contact our customer service within 48 hours with photos of the damage, and we will assist with a replacement or refund.

Yes, you can cancel your order before it has been shipped. Please contact our customer service for assistance.