FAQ's

The most common questions we receive at Outlet Home, if you have any further inquiries please feel free to contact us.

We offer a 7 day return policy for most products. Please make sure the product is in its original condition and packaging. See our return policy.

Shipping typically takes 2-3 business days within the UAE. Delivery times may vary depending on your location.

حاليًا، نقدم خدمة الشحن في الإمارات العربية المتحدة وسلطنة عمان. تفضل بزيارة متجرنا في عُمان لمزيد من المعلومات.

Currently, we offer shipping service in UAE and Oman. Please visit our store in Oman for more information.

We accept credit/debit cards, and cash on delivery (COD) for orders within the UAE.

Yes of course you can track your order, contact our team and they will provide you with all updates related to your order

Yes, we offer furniture assembly services upon request. Additional charges may apply. Please contact customer service for more details.

You can contact us via the Contact Us page on our website, by email at [email protected], or by calling our customer service line.

If your product arrives damaged, please contact our customer service within 48 hours with photos of the damage, we will help you replace it or refund.

Yes, you can cancel your order before it has been shipped. Please contact customer service for assistance.