Returns are only accepted if the item received is incorrect, defective, or damaged upon delivery.
Exchanges may be requested within 14 days of the purchase date, provided that the original invoice is presented and the item is returned in its original condition, unused, and unopened return policy..

Shipping typically takes 2-3 business days within the UAE. Delivery times may vary depending on your location.

Currently, we offer shipping service in UAE and Oman. Please visit our store in Oman for more information.

We accept credit/debit cards, and Tabby and Tamara for orders within the UAE.

Yes of course you can track your order, contact our team and they will provide you with all updates related to your order

Yes, Outlet Home provides free delivery and installation services for our customers. For more information about orders, delivery, and installation services, please contact our customer support team.Please contact customer service for more details.

You can contact us via the Contact Us page on our website, by email at info@outlethome.com, or by calling our customer service line.

If your product arrives damaged, please contact our customer service team within 48 hours of delivery and provide photos of the damage. We will assist you with arranging a replacement.

If payment has been completed, the product can only be exchanged. Please contact customer service for assistance.